Privacy Policy

OXDIGI (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect personal data when you visit our website, use our services, or interact with us digitally.

This policy applies to all users, clients, and visitors from the United Arab Emirates (UAE), India, and other regions where we operate.

1. Who We Are

OXDIGI is a digital marketing and technology solutions firm providing services including, but not limited to:

• Website & e-commerce development
• Digital marketing & performance advertising
• CRM & marketing automation
• AI-powered solutions & analytics
• Custom software development

2. Information We Collect

We may collect the following categories of personal and business information:

a) Personal Information

• Name
• Email address
• Phone number
• Company name
• Job title

b) Business & Project Information

• Business requirements
• CRM or marketing data shared for project execution
• Communication records

c) Technical & Usage Data

• IP address
• Browser type and device information
• Pages visited and interaction behavior
• Cookies and tracking data

3. How We Collect Information

We collect information through:

• Website contact forms
• Proposal and onboarding forms
• Email communications
• CRM systems
• Cookies and analytics tools (e.g., Google Analytics)

4. Purpose of Data Collection

We use your information to:

• Provide and manage our digital marketing and technology services
• Communicate regarding inquiries, proposals, and projects
• Improve website performance and user experience
• Run analytics, reporting, and performance optimization
• Comply with legal and regulatory obligations

We do not sell or rent personal data to third parties.

5. Legal Basis for Processing

Depending on your location, we process personal data based on:

• Consent (form submissions, marketing communications)
• Contractual necessity (service delivery)
• Legitimate business interests
• Legal compliance under applicable laws

6. Data Sharing & Disclosure

We may share data only when necessary with:

• Trusted third-party service providers (hosting, analytics, CRM tools)
• Payment processors
• Legal or regulatory authorities when required by law

All third parties are required to follow strict confidentiality and data protection standards.

7. Data Protection & Security

OXDIGI implements industry-standard security measures, including:

• Secure servers and encrypted data storage
• Role-based access controls
• Secure CRM and cloud platforms
• Regular monitoring and updates

We take reasonable steps to protect data from unauthorized access, loss, misuse, or disclosure.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill the purposes outlined in this policy
• Meet legal, contractual, or regulatory requirements

When data is no longer required, it is securely deleted or anonymized.

9. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Support marketing and performance optimization

You can manage or disable cookies through your browser settings.

10. Your Rights (UAE, India & GDPR-Aligned)

Depending on your jurisdiction, you have the right to:

• Access your personal data
• Request correction or updates
• Withdraw consent
• Request data deletion (subject to legal requirements)
• Object to certain data processing activities

To exercise your rights, contact us at: [privacy@oxdigi.com]

11. Cross-Border Data Transfers

As a global digital services provider, data may be processed or stored outside your country of residence. We ensure such transfers comply with applicable data protection laws and use appropriate safeguards.

12. Third-Party Links

Our website may contain links to third-party websites. OXDIGI is not responsible for the privacy practices or content of those external sites.

13. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or our services. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact:

sanjana.sharma@oxdigimedia.com